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Understanding 9/11Quality in America : how to implement a competitive quality program
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Includes bibliographical references (p. 279-280) and index
Quality in America today -- An executives guide to quality -- Different drummers -- The American quality award -- American quality leaders -- "Quality first" self-assessment -- How to significantly improve your quality -- "Quality first" planning -- Implementation of "quality first" -- "Quality first" tools and techniques -- Act now!
Quality in America today -- An executives guide to quality -- Different drummers -- The American quality award -- American quality leaders -- "Quality first" self-assessment -- How to significantly improve your quality -- "Quality first" planning -- Implementation of "quality first" -- "Quality first" tools and techniques -- Act now!
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